Technology Glossary

An architectural style where an application is built as a collection of small, independently deployable…

A software design pattern where system components communicate by producing and reacting to events

An open-source system for automating the deployment, scaling, and management of containerized…

A software architecture where a single instance of an application serves multiple customers (“tenants”),…

A development approach where an application's API is designed and built before the user-facing interface,…

The layer of tooling and logic that manages how a large language model is called, chained with other tools…

A database purpose-built to store and search high-dimensional vector embeddings

A technique where a language model's response is grounded by first retrieving relevant information from an…

The set of practices and tooling for reliably deploying, monitoring, and maintaining machine learning…

A system that collects and unifies customer data from every touchpoint

The process of matching and merging data points from different systems and channels to determine that they…

A system that adjusts what a customer sees

A commerce architecture where the front-end presentation layer is decoupled from the back-end commerce…

A layer that sits above multiple payment processors and gateways, routing transactions intelligently

Infrastructure purpose-built to handle recurring revenue: proration, plan changes, dunning (failed payment…

Tooling that coordinates multi-step business processes across different systems

The infrastructure that extracts data from source systems, transforms it into a consistent format, and…

The technical work of connecting enterprise resource planning and customer relationship management systems…

Infrastructure deployed across multiple geographic regions, so an application can serve users with lower…